{"id":1002,"date":"2018-07-09T11:19:52","date_gmt":"2018-07-09T11:19:52","guid":{"rendered":"http:\/\/shoptimizer.local\/?page_id=824"},"modified":"2025-04-04T11:17:41","modified_gmt":"2025-04-04T11:17:41","slug":"customer-help","status":"publish","type":"page","link":"https:\/\/daivings.lv\/cressi\/lv\/klientu-palidziba\/","title":{"rendered":"Klientu pal\u012bdz\u012bba"},"content":{"rendered":"
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<\/div>\n\t\t\t\t\t\t\t
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Klientu pal\u012bdz\u012bba<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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M\u016bsu laimes komanda vienm\u0113r ir gatava pal\u012bdz\u0113t.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Atbild\u0113ti uz izplat\u012bt\u0101kajiem pirkuma jaut\u0101jumiem<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Pas\u016bt\u012bjumi un pieg\u0101de<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCik ilgs laiks nepiecie\u0161ams, lai es sa\u0146emtu savu pas\u016bt\u012bjumu?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Pas\u016bt\u012bjumi no veikala tiek sagatavoti un nos\u016bt\u012bti tre\u0161dien\u0101s un ceturtdien\u0101s, pieg\u0101de ilgst vienu l\u012bdz divas darba dienas. Ja izv\u0113laties pieg\u0101di ar kurjeru vai pieg\u0101di pakom\u0101t\u0101, sagaidiet pas\u016bt\u012bjumu 24-48 stundu laik\u0101 p\u0113c nos\u016bt\u012b\u0161anas.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tK\u0101 izveidot kontu?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Klienta konta izveide parasti notiek nor\u0113\u0137in\u0101\u0161an\u0101s procesa laik\u0101, kad lietot\u0101jiem tiek dota iesp\u0113ja izveidot kontu, nor\u0101dot lietot\u0101jv\u0101rdu un paroli.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tK\u0101 es varu main\u012bt savu pieg\u0101des adresi?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Parasti pa\u0161\u0101 nor\u0113\u0137inu lap\u0101 varat main\u012bt vai ievad\u012bt jaunu pieg\u0101des adresi, bie\u017ei vien atlasot opciju \u201cnos\u016bt\u012bt uz citu adresi\u201d.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tK\u0101 es varu izsekot mana pas\u016bt\u012bjuma statusam?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

J\u016bs varat izsekot savam pas\u016bt\u012bjuma statusam, piesakoties sav\u0101 kont\u0101 veikal\u0101 un p\u0101rejot uz sada\u013cu \u201cPas\u016bt\u012bjumi\u201d vai izmantojot izseko\u0161anas numuru, kas nor\u0101d\u012bts j\u016bsu pieg\u0101des apstiprin\u0101juma e-past\u0101 p\u0101rvad\u0101t\u0101ja vietn\u0113.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tVai saglab\u0101siet manu kred\u012btkartes inform\u0101ciju fail\u0101?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Pats veikals neglab\u0101 j\u016bsu kred\u012btkartes inform\u0101ciju, bet maks\u0101jumu v\u0101rtejas to dara dro\u0161\u0101 un mar\u0137ieriz\u0113t\u0101 form\u0101t\u0101.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tVai j\u016bs iekas\u0113jat p\u0101rdo\u0161anas nodokli?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Latvijas e-komercijas PVN likumi ietver standarta PVN likmi 21% ar samazin\u0101t\u0101m likm\u0113m noteikt\u0101m prec\u0113m, k\u0101 ar\u012b ES m\u0113roga noteikumu, piem\u0113ram, vienas pieturas a\u0123ent\u016bras (OSS) sist\u0113mas iev\u0113ro\u0161anu, lai vienk\u0101r\u0161otu p\u0101rrobe\u017eu dar\u012bjumus.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tVai j\u016bs s\u016bt\u0101t uz manu valsti?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

M\u0113s pieg\u0101d\u0101jam uz vis\u0101m Eiropas Savien\u012bbas valst\u012bm.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tVai manas preces b\u016bs vien\u0101 iepakojum\u0101?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Parasti vien\u0101 iepakojum\u0101 tiks nos\u016bt\u012btas vair\u0101kas preces, ta\u010du tas ne vienm\u0113r tiek garant\u0113ts.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Ja jums ir j\u0101maina prece<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Atgrie\u0161ana un mai\u0146a<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tK\u0101da ir j\u016bsu atgrie\u0161anas politika?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

ES, tostarp Latvij\u0101, pat\u0113r\u0113t\u0101jiem parasti ir ties\u012bbas jebkur\u0101 iemesla d\u0113\u013c atgriezt tie\u0161saist\u0113 veiktos pirkumus 14 dienu laik\u0101 p\u0113c to sa\u0146em\u0161anas, ko bie\u017ei d\u0113v\u0113 par \u201cp\u0101rdom\u0101\u0161anas\u201d periodu.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tEs sa\u0146\u0113mu nepareizu preci<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Ieteicams p\u0113c iesp\u0113jas \u0101tr\u0101k sazin\u0101ties ar veikala klientu apkalpo\u0161anas dienestu, lai uzs\u0101ktu nepareizo pre\u010du atgrie\u0161anas un pareizi pas\u016bt\u012bto pre\u010du sa\u0146em\u0161anas procesu.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tMans pas\u016bt\u012bjums ierad\u0101s boj\u0101ts<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

L\u016bdzu, nekav\u0113joties sazinieties ar mums, nor\u0101dot pas\u016bt\u012bjuma numuru un boj\u0101t\u0101s preces un iepakojuma fotoatt\u0113lus. M\u0113s nekav\u0113joties nov\u0113rt\u0113sim situ\u0101ciju un organiz\u0113sim nomai\u0146u vai naudas atmaksu saska\u0146\u0101 ar m\u016bsu politiku.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tKur man j\u0101nos\u016bta pilnvarot\u0101 atgrie\u0161ana?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Nekav\u0113joties sazinieties ar veikala klientu apkalpo\u0161anas dienestu, nor\u0101dot boj\u0101jumu fotoatt\u0113lus un pas\u016bt\u012bjuma numuru, lai uzs\u0101ktu atgrie\u0161anas vai nomai\u0146as procesu.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tK\u0101 es varu sa\u0146emt klientu atbalstu?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

E-komercijas veikals pied\u0101v\u0101 klientu atbalstu, izmantojot e-pastu, t\u0101lruni vai tie\u0161saistes t\u0113rz\u0113\u0161anu, un kontaktinform\u0101cija parasti ir atrodama vi\u0146u vietnes sada\u013c\u0101 \u201cSazinieties ar mums\u201d vai \u201cAtbalsts\u201d.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tKo dar\u012bt, ja ievad\u012bju nepareizu pieg\u0101des adresi?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Ja ievad\u012bj\u0101t nepareizu pieg\u0101des adresi, pirms pas\u016bt\u012bjuma nos\u016bt\u012b\u0161anas nekav\u0113joties sazinieties ar veikala klientu atbalsta dienestu pa t\u0101lruni vai e-pastu, lai labotu adresi.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tVai es varu main\u012bt vai atcelt pas\u016bt\u012bjumu p\u0113c t\u0101 iesnieg\u0161anas?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Es iesaku tie\u0161i sazin\u0101ties ar klientu atbalsta dienestu, lai sa\u0146emtu pal\u012bdz\u012bbu. Vi\u0146u kontaktinform\u0101ciju varat atrast vi\u0146u vietnes lap\u0101 \u201cKlientu pal\u012bdz\u012bba\u201d.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tVai es varu iepriek\u0161 pas\u016bt\u012bt preci, kas ir izp\u0101rdota?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Ir iesp\u0113jama izp\u0101rdotas preces iepriek\u0161\u0113ja pas\u016bt\u012b\u0161ana, parasti pieg\u0101des gaid\u012b\u0161anas laiks ir 10-30 dienas.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Klientu pal\u012bdz\u012bba M\u016bsu laimes komanda vienm\u0113r ir gatava pal\u012bdz\u0113t. Atbild\u0113tie bie\u017ei uzdotie pirkumu vaic\u0101jumi Pas\u016bt\u012bjumi un pieg\u0101de Cik ilgs laiks nepiecie\u0161ams, lai es sa\u0146emtu pas\u016bt\u012bjumu? Pas\u016bt\u012bjumi no veikala tiek sagatavoti un nos\u016bt\u012bti tre\u0161dien\u0101s un ceturtdien\u0101s, pieg\u0101de ilgst vienu l\u012bdz divas darba dienas. Ja izv\u0113laties pieg\u0101di ar kurjeru vai pieg\u0101di uz [\u2026]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-fullwidth-no-heading.php","meta":{"footnotes":""},"class_list":["post-1002","page","type-page","status-publish","hentry"],"yoast_head":"\nCustomer Help<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/daivings.lv\/cressi\/lv\/klientu-palidziba\/\" \/>\n<meta property=\"og:locale\" content=\"lv_LV\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Help\" \/>\n<meta property=\"og:description\" content=\"Customer Help Our happiness team is always here to assist. Common purchase queries answered Orders and Shipping How long does it take for me to receive my order? Orders from shop are prepared and shipped on Wednesdays and Thursdays, with delivery taking one to two business days. 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